Is this Pigeon Forge hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pigeon Forge hotel have a swimming pool?

No, this Pigeon Forge hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pigeon Forge hotel?

Best-rates for the Pigeon Forge hotel starts from $52 per night with includes Security/Safety, Fireplace/Heating, Toiletries, Guest Services, Breakfast, Internet, TV, Business Services, Bedding/Linens, Parking, Child Friendly, Laundry, Wellness Facilities, Kitchen, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pigeon Forge hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pigeon Forge hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pigeon Forge hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pigeon Forge hotel?

Based on the information reported by the owner or manager, the Pigeon Forge hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pigeon Forge hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Surestay Plus By Best Western Pigeon Forge | Hotel in Pigeon Forge

8.4 (1138 Reviews) | 1 Bathroom

Pigeon Forge Hotel | Surestay Plus By Best Western Pigeon Forge

Hotel in Pigeon Forge

Hotel with free breakfast, near Island at Pigeon Forge
A 24-hour business center, free breakfast, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Housekeeping is available on request.
Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Amenities

Air Conditioner

Parking

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Private bathroom

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Toilet paper

Shower

Soap

Bedroom

Heating

Air conditioning

Bed sheets

Connecting rooms available

Desk chair

Laptop-friendly workspace

Desk

Iron/ironing board

Phone

Breakfast

Free full breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Coffee/tea maker

Microwave

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Accessibility

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Wheelchair-accessible van parking

Upper floors accessible by stairs only

Thin carpet in public areas

Shower grab bar height (inches): 24

Wheelchair-accessible public washroom

Wheelchair-accessible parking

3 on-site accessible parking spaces

Braille signage

This property does not have elevators

Wheelchair accessible (may have limitations)

Stair-free path to entrance

Grab bar in shower

Wheelchair-accessible registration desk height (inches): 36

Hardwood flooring in public areas

Entertainment

Cable channels

Flat-screen TV

General

24-hour business center

Vending machine

English

Smoke-free property

Renovated entire property - July 2023

Guest Services

Microwave

Housekeeping (on request)

Change of bedsheets (on request)

Change of towels (on request)

Front desk (limited hours)

Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: WiFi (USD 0 per stay)

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm early check-in fee: usd 25.00 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am late check-out fee: usd 25.00 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for in-room wireless internet: usd 0 per stay (rates may vary) pet fee: usd 25 per accommodation (varies based on length of stay) early check-in fee: usd 25.00 (subject to availability) late check-out fee: usd 25.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

3 total (up to 160 lbs per pet) pets allowed for an extra charge of usd 25 per accommodation (varies based on length of stay) pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Kendrick

Dec 29, 2025 11:08:27 PM

Review Score: 6

Summary: The staff was amazing but the hotel itself is old. The floor creaks when you walk on it, some of the sheets were stained, and then the tvs are outdated they barely work . It was hard to sleep the days we were there but the staff made sure we had everything

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly) Room Size: 225 square feet m² 1 King Bed	General Square meters - 21, Mini-fridge, Square feet - 225, Ping - 6, Microwave, Pets not allowed, Refrigerator, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) Room Size: 225 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 225, Number of bedrooms - 0, Kitchenette, Ping - 6, Full-sized refrigerator/freezer, Stovetop, Pets not allowed, Bathtub or shower, Square meters - 21, Freezer, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) Room Size: 225 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 225, Number of bedrooms - 0, Kitchenette, Ping - 6, Full-sized refrigerator/freezer, Stovetop, Bathtub or shower, Square meters - 21, Freezer, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly) Room Size: 225 square feet m² 2 Queen Beds	General Square meters - 21, Mini-fridge, Square feet - 225, Kitchenette, Ping - 6, Stovetop, Pets not allowed, Freezer, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) Room Size: 226 square feet m² 2 Queen Beds	General Square meters - 21, Pet-friendly room, Number of living rooms 0, Mini-fridge, Outdoor spaces not available, Square feet - 226, Number of bedrooms - 0, Ping - 6, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) Room Size: 226 square feet m² 1 King Bed	General Square meters - 21, Pet-friendly room, Number of living rooms 0, Mini-fridge, Square feet - 226, Number of bedrooms - 0, Ping - 6, Refrigerator, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: 225 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Mini-fridge, Square feet - 225, Number of bedrooms - 0, Ping - 6, Pets not allowed, Refrigerator, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1