Is this Franklin Marriott Cool Springs pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Franklin Marriott Cool Springs?

Check-in time for Franklin Marriott Cool Springs starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Franklin Marriott Cool Springs have a swimming pool?

Yes, this Franklin Marriott Cool Springs has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Franklin Marriott Cool Springs?

Best-rates for the Franklin Marriott Cool Springs starts from $200 per night with includes Bar, Restaurant, Balcony/Terrace, Security/Safety, Business Services, Guest Services, Breakfast, Wheelchair Accessible, Wellness Facilities, Toiletries, Internet, Air Conditioner, Pool, TV, Accessibility, Transportation/Shuttle, Bedding/Linens, Fireplace/Heating, Entertainment, Parking, Kitchen, Laundry, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Franklin Marriott Cool Springs a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Franklin Marriott Cool Springs wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Franklin Marriott Cool Springs is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Franklin Marriott Cool Springs?

Based on the information reported by the owner or manager, the Franklin Marriott Cool Springs indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Franklin Marriott Cool Springs?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Franklin Marriott Cool Springs | Hotel in Franklin

| 8.6 (468 Reviews) | 1 Bathroom

Franklin Hotel | Franklin Marriott Cool Springs

Hotel in Franklin

Suburban hotel with 2 restaurants, near CoolSprings Galleria
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Change of towels is available on request.
Franklin Marriott Cool Springs offers 300 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Franklin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Designer toiletries

Private bathroom

Toilet paper

Towels

Soap

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Hypo-allergenic bedding

Heating

Free cribs/infant beds

Desk chair

Safe

Iron/ironing board

Energy-saving switches

LED light bulbs

Desk

Connecting rooms available

Water-efficient showers only

Mobile key entry

Phone

Free local calls

Breakfast

2 restaurants and 1 coffee shop/cafe

1 bar

Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5.00-20.00 per person

Refrigerator

Coffee/tea maker

Parking

Free area shuttle up to 3 miles

Wheelchair-accessible parking available

Self parking on site (USD 12.00 per night; includes in/out privileges)

RV/bus/truck parking (surcharge) on site

Accessibility

Wheelchair-accessible registration desk height (inches): 34

Lever door handles

Elevator

Wheelchair-accessible path of travel

Grab bar in shower

Wheelchair-accessible path to elevator

Braille signage

Wheelchair-accessible restaurant

4 on-site accessible parking spaces

Wheelchair-accessible business center

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Visual alarms in hallways

Grab bar near toilet

Shower grab bar height (inches): 35

Assistive listening devices available

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Toilet grab bar height (inches): 35

Roll-in shower width (inches): 36

Roll-in shower

Elevator door width (inches): 36

Wheelchair-accessible fitness center

Activities

Hiking/biking trails

Mountain biking

Golfing

Indoor pool

Fitness center

Entertainment

Cable channels

Netflix

37-inch flat-screen TV

Premium channels

General

Meeting rooms

Conference space (29000 square feet)

24-hour business center

Elevator

Banquet hall

Front-desk safe

Free newspapers in lobby

Ballroom

Reception hall

ATM/banking services

Gift shop/newsstand

English

Spanish

Vegetarian dining options

Smoke-free property

At least 80% lighting from LEDs

Double-glazed windows

Vegan dining options

No plastic drinking straws

No plastic coffee stirrers

Biodegradable coffee stirrers

Guest Services

Free area shuttle

Snack bar/deli

Indoor pool

Refrigerator

Free cribs/infant beds

Dry cleaning service

Change of towels (on request)

Porter/bellhop

24-hour front desk

Daily housekeeping

Luggage storage

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: WiFi (USD 9.95 per night)

Outdoors

Garden

Outdoor furniture

Terrace

Policies

Check-in

Check-in start time: 4 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 5.00 to 20.00 per person fee for in-room wireless internet: usd 9.95 per night (rates may vary) self parking fee: usd 12.00 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

John

Nov 2, 2025 11:16:15 AM

Review Score: 10

Summary: Due to the timeline we only had chance to look at the pool and we didn’t go in the fitness center.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Double Beds (Mobility Accessible, Tub) Room Size: 324 square feet m² 2 Double Beds	General Bathtub grab bar height (inches) - 35, Ping - 9, Bathtub grab bar height (centimeters) - 89, Square feet - 324, Wheelchair-width doorways, Shower/tub combination, Grab bar - in bathtub, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Lowered peephole/view port in door, Doorway wheelchair width (centimeters) - 81, Square meters - 30, Doorway wheelchair width (inches) - 32, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: 312 square feet m² 1 King Bed	General Ping - 9, Rollaway/extra beds (free), Square meters - 29, Shower only, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Double Beds (Hearing Accessible) Room Size: 324 square feet m² 2 Double Beds	General Ping - 9, Square meters - 30, Square feet - 324, No rollaway/extra beds, Visual fire alarm, Doorbell/telephone notification, Shower/tub combination, Telephone accessibility kit, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds Room Size: 324 square feet m² 2 Double Beds	General Ping - 9, Square meters - 30, Square feet - 324, No rollaway/extra beds, Bathtub or shower, Bed count minimum 2, Bed count maximum 2
Club Room, 2 Double Beds (Hearing Accessible) Room Size: 324 square feet m² 2 Double Beds	General Ping - 9, Square meters - 30, Square feet - 324, No rollaway/extra beds, Visual fire alarm, Doorbell/telephone notification, Shower/tub combination, Telephone accessibility kit, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (Hearing Accessible) Room Size: 312 square feet m² 1 King Bed	General Ping - 9, Rollaway/extra beds (free), Visual fire alarm, Shower/tub combination, Square meters - 29, Telephone accessibility kit, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Double Beds (Mobility Accessible, Roll-in Shower) Room Size: 324 square feet m² 2 Double Beds	General Bathtub grab bar height (inches) - 35, Ping - 9, Bathtub grab bar height (centimeters) - 89, Square feet - 324, Wheelchair-width doorways, Shower only, Grab bar - in bathtub, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Lowered peephole/view port in door, Doorway wheelchair width (centimeters) - 81, Square meters - 30, Doorway wheelchair width (inches) - 32, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (Mobility Accessible, Roll-in Shower) Room Size: 312 square feet m² 1 King Bed	General Bathtub grab bar height (inches) - 35, Ping - 9, Bathtub grab bar height (centimeters) - 89, Wheelchair-width doorways, Square meters - 29, Shower only, Grab bar - in bathtub, Square feet - 312, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Accessible bathtub, Lowered peephole/view port in door, Doorway wheelchair width (centimeters) - 81, Rollaway/extra beds (free), Doorway wheelchair width (inches) - 32, Bed count minimum 1, Bed count maximum 1
Club Room, 2 Double Beds Room Size: 324 square feet m² 2 Double Beds	General Ping - 9, Square meters - 30, Square feet - 324, No rollaway/extra beds, Bathtub or shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Room, 2 Double Beds (Mobility Accessible, Tub) Room Size: m² 2 Double Beds	General No rollaway/extra beds, Shower/tub combination, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr) Room Size: 323 square feet m² 2 Double Beds	General Bathtub grab bar height (inches) - 35, Ping - 9, Bathtub grab bar height (centimeters) - 89, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Shower only, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Lowered peephole/view port in door, Doorway wheelchair width (centimeters) - 81, Square meters - 30, Doorway wheelchair width (inches) - 32, No rollaway/extra beds, Telephone accessibility kit, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (Mobility Accessible, Tub) Room Size: 311 square feet m² 1 King Bed	General Bathtub grab bar height (inches) - 35, Ping - 9, Bathtub grab bar height (centimeters) - 89, Wheelchair-width doorways, Shower/tub combination, Square meters - 29, Grab bar - in bathtub, Square feet - 311, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Accessible bathtub, Lowered peephole/view port in door, Doorway wheelchair width (centimeters) - 81, Rollaway/extra beds (free), Doorway wheelchair width (inches) - 32, Bed count minimum 1, Bed count maximum 1
Club Room, 1 King Bed Room Size: 312 square feet m² 1 King Bed	General Ping - 9, Rollaway/extra beds (free), Number of bedrooms - 1, Square meters - 29, Shower only, Television, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1