Best Western Rochester Marketplace Inn | Hotel in Rochester
Hotel
7.8
(1003 Reviews) |
1 Bathroom
Available rates:
Hotel in Rochester
Hotel in Rochester with a 24-hour fitness center and free breakfast This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Children under 18 years old are not allowed in the fitness facility without adult supervision.
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for usd 25 per stay.
Payment Policy
Crib (infant bed) fee: usd 25 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property uses eco-friendly cleaning products
Reviews
Angela
Jan 12, 2026 09:27:54 AM
Review Score:
6
Summary: The hotel is very clean, the beds comfortable, and it is updated. The bathrooms aren’t big but they aren’t closets either. It is a solid 2-3 star hotel from the physical conditions.
Now for my experience. The person at the front desk wasn’t overly friendly or welcoming upon check in. I didn’t take it personal as I checked in at 9 pm. Our room was at the end of the hallway on the 2nd floor. I could smell marijuana in the hallway and coming from the stairwell. It wasn’t strong in my room and my young teenager and I just wanted to get to bed. We got settled and around 10 pm a man tried to get into our. I said, “What do you want?!” and the guy said, “Oh, wrong room” and I heard him then knock on the door across the hall, voices of other men and a door close. Then my room started to smell like marijuana. I went to the front desk to report everything and the man at the front desk downplayed everything. He insisted I was safe because no one could get in and it was probably kids with a hockey team. He offered to move us but I had to move my luggage to the lobby first and turn in the old room keys before I was given a new room. The man seemed annoyed to do his job but after I moved my luggage into the lobby he did apologize. I didn’t sleep well because I could hear people going in and out of rooms near mine all night.
See All Reviews
Reviews
Angela
Jan 12, 2026 09:27:54 AM
Review Score:
6
Summary: The hotel is very clean, the beds comfortable, and it is updated. The bathrooms aren’t big but they aren’t closets either. It is a solid 2-3 star hotel from the physical conditions.
Now for my experience. The person at the front desk wasn’t overly friendly or welcoming upon check in. I didn’t take it personal as I checked in at 9 pm. Our room was at the end of the hallway on the 2nd floor. I could smell marijuana in the hallway and coming from the stairwell. It wasn’t strong in my room and my young teenager and I just wanted to get to bed. We got settled and around 10 pm a man tried to get into our. I said, “What do you want?!” and the guy said, “Oh, wrong room” and I heard him then knock on the door across the hall, voices of other men and a door close. Then my room started to smell like marijuana. I went to the front desk to report everything and the man at the front desk downplayed everything. He insisted I was safe because no one could get in and it was probably kids with a hockey team. He offered to move us but I had to move my luggage to the lobby first and turn in the old room keys before I was given a new room. The man seemed annoyed to do his job but after I moved my luggage into the lobby he did apologize. I didn’t sleep well because I could hear people going in and out of rooms near mine all night.
Juanita
Jan 5, 2026 02:56:58 AM
Review Score:
6
Summary: The room needs updating the toilet seat was round on an oblong toilet bowl they had the wrong lid on the toilet back. No shampoo. The room itself was a nice size .
Lily
Dec 18, 2025 02:38:30 AM
Review Score:
6
Summary: Room lighting is too dim. Three of four tabletop power outlets do not work. Only one outlet was available to charge three devices. Bathroom sink in entryway is weird. Will not stay again.
Mai Ning
Dec 14, 2025 06:37:12 AM
Review Score:
10
Summary: Breakfast was great, easy parking
Mai Ning
Dec 1, 2025 01:10:22 PM
Review Score:
10
Summary: Like always, it’s great
Dania
Nov 30, 2025 02:20:58 AM
Review Score:
6
Summary: Staff was very friendly and helpful, but when we arrived at the room, the fridge had leftovers from previous guests.
Dermot
Nov 20, 2025 10:09:46 AM
Review Score:
10
Summary: Didn’t eat breakfast there
Eric
Nov 17, 2025 03:04:55 AM
Review Score:
8
Summary: Room was clean and comfortable.
Francess
Nov 12, 2025 01:28:28 AM
Review Score:
8
Summary: Staff
Jimmy
Nov 3, 2025 12:42:13 AM
Review Score:
10
Summary: Aniche, Robin, Cynthia and rest of staff were so friendly and welcoming!